Winston is a VR developer focused on creating immersive storytelling experiences.
Contact him on Twitter: @VRHeavenNews
September 15th, 2022
Oculus Quest 2 Won’t Load Anything
It is not uncommon for the Oculus Quest 2 to have some kind of glitch in the system that will cause games not to load, to install forever, or work very slowly. This is very frustrating, but can be fixed very easily.
Why Is My Oculus Quest 2 Not Loading Anything?
There can be numerous reasons why the Oculus Quest 2 (or Meta Quest 2) isn’t loading any apps or games, but most of the time, it is due to a temporary glitch. This is quite a common issue with computer hardware as well, and why it happens is because the memory (RAM) is being used too much, and if there is no free memory, things cannot run properly.
How To Fix Oculus Quest 2 Not Working
There are a few solutions when you notice that your Oculus Quest 2 is working slow or is not loading anything:
1. Reboot your headset
The most common and easiest fix is to do a quick reboot of your Oculus Quest 2. Just hold the power button and select restart with your controller. It should not take too long for the system to reboot itself; once it does, everything should work fine.
2. Update your Oculus Quest 2
Sometimes the software on the Oculus Quest 2 may be out of date. This often happens for those who use their system without connecting to the internet while sideloading apps that are intended for newer versions of the Oculus Quest 2.
If you are not familiar with how you can update your Oculus Quest 2, you can find out about it – here (link to update quest 2 article)
3. Perform a factory reset (last resort)
It should be noted that the factory reset is something that you should do only if you are out of other options, as it will delete all of the data on your system, and you will have to download and install everything again.
To perform a factory reset, hold the “volume down” button and the “power” button. For more details, see our how to factory reset Quest 2 guide.
Fix Oculus Quest 2 Games Stuck On Installing/Uninstalling
Lately, there seems to be an issue with games being stuck on “installing” or “uninstalling” once you purchase and download them from the official Oculus Store. There are a couple of ways you can fix this:
1. Give it a few minutes
While many VR games will download and install fairly quickly, some games tend to be much bigger and more complex, like Resident Evil 4. It can take up to 10 minutes to install certain games after they are finished downloading, and updating them can take the same time.
2. Cancel, restart, and try again
Sometimes the installation just glitches for some reason, and canceling the installation or downloading and then trying it again will usually fix the issue.
3. Check your network connection
If your internet is acting odd, it will disrupt the download and installation, which is why you should always ensure that your internet is working correctly before installing games, so you do not end up with wasted time.
4. Cancel the download and reset the Oculus Quest 2
Canceling the download completely and rebooting the Oculus Quest 2 is the last thing you can do to fix this problem. You will have to download the game again after the reboot in most cases.
5. Clear App Data
If none of the above work, clearing your app data should solve it in 99% of cases.
Find “com.oculus.ocms” and click “clear app data.”
This essentially makes the Quest forget what it was doing and restart the entire process.
If this doesn’t work, you can try contacting Oculus support or doing a factory reset.
Can My Quest 1 Run Quest 2 Games?
If you are having trouble loading games on Quest 1 while they are intended for Quest 2, it should be noted that not all of the Quest 2 are compatible with Quest 1.
You can only load games on the older hardware if the games are labeled as being compatible with Oculus Quest 1.
The Oculus Store should prevent you from trying to install apps that are not compatible, but sometimes the games are updated and make them incompatible, which is then not changed in the Oculus Store logs.